The Leader in Simplifying Electronic Billing for Law Firms

What makes us the leader in simplifying e-billing? We created the first, and remain the only, automated solution to the growing complexity and related expense caused by the dramatic growth in electronic billing.

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Measuring e-Billing costs

In a recent survey, experts from the eBillingHub researched over sixty eight different law firms to study the effort and challenges in electronic billing. As a result, the eBillingHub published through ILTA its findings, which uncovered some previously unknown or misunderstood costs of eBilling, what we call the ‘eBilling myths’ including:

• The major costs associated with e-billing are not with the e-Billing vendors---its actually the ongoing invoice processing! These costs comprise 2/3 of the total cost of a typical e-bill.
• The common idea that once the initial client setup is done, ongoing e-billing is relatively inexpensive. In fact, the cost of setting up a client is, on average, less than one fourth of the cost of actually processing electronic invoices for that client during a 12 month period.
• Initial client setup can also be expensive and error prone. Even if a template exists, modifications most likely need to be made which can be time consuming and confusing.
• When all the costs were added up, costs that are spread throughout the firm in personnel costs, slow collections, etc., the average fully burdened cost of one electronic bill totaled $68.

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Researching the origins of those costs

At the same time the eBillingHub completed another in-depth study devoted to uncovering the underlying reasons for the elevated costs associated with e-billing. The results of the survey indicated that:

• Most law firms have a fragile e-Billing process where staff is bogged down by technicalities, like LEDES formatting, that keep breaking down unexpectedly.
• Firms are discovering that these problems do not stop at the billing department, but also have a significant impact on the collection side as well.
• Keeping up with e-billing volume and complexity is time-consuming, error-prone, and expensive.

Download the eBillingHub Study Results

The eBillingHub is made up of professionals like you dedicated to eliminating these issues. We are very focused on e-billing and we can help your firm, both with our extensive knowledge, our software solutions, and our services.