Why it is Better

The eBillingHub is the first e-billing solution built specifically to assist law firms in addressing the challenges they face when billing their clients electronically.

Today, the common solution to the growing e-billing problem is to throw more people at it and just "get those bills out!". This is a manual and expensive solution for law firms, but it does not solve the core issues and does not scale. Even if you hire several new e-billing clerks your e-billing process will remain manual, error-prone, and inefficient. In fact, given that communication among the billing staff is one the greatest challenges created by e-billing, adding more staff can result is more errors and more impact in cash flow while increasing administrative burden and costs. In many cases extra procedures are created where checking and rechecking prior to submission is required to reduce the chances of invoices being rejected by the vendors, again adding extra workload or even staff. All this could be done automatically, and more accurately, with less people if your staff had the right software solutionsto help them work better individually and also enhance their collaboration and coordination as a team.

At the eBillingHub we take a "Focus on Core Tasks" approach. Our software automates the mundane and repetitive tasks that are a part of e-billing today so that your current staff can work more efficiently both individually and as a team. Instead on focusing on the latest LEDES98B flavor, we help you focus on getting the bills out, on tracking progress, and on getting the money in. The result is an streamlined e-billing process that improves the firm's cash flow, increases partner/shareholder distributions, and enhances the firm's image and client service.

e-Billing impacts the whole firm

The eBillingHub has studied the process challenges with electronic billing in law firms since its founding. And from those various studies we have found one pattern that continues: the different people inside a law firm, including Partners/Shareholders, Executive Directors, CFOs, Controllers, Accountants, Billing Managers, IT Managers, Billing Clerks, all see their firm's e-billing problem from their specific and personal perspective. But the e-billing problem is not one person's problem, it is a pervasive problem. The e-billing pain and its costs are spread throughout the firm. Because of this, it is difficult for law firms to fully understand the full impact of e-billing and total costs and expenses of meeting their client's e-billing demands.

Who is impacted and how? (graph)

Impact on your Billing Department

The main goal of your Billing Department is to get the bills out the door as quickly, accurately and efficiently as possible. As your e-billing grows your Billing Department will experience the following issues:

• Increased Workload
• Coordination Difficulties
• Longer Billing Cycles
• Billing Backlogs

Impact on your Finance/IT Support Department

Your Finance/IT Support staff must be available to jump in as needed by new e-billing implementations, format changes, troubleshooting invoice rejections, and client audit requirements. As your e-billing grows your Finance or IT Support staff will experience the following issues:

• Increased Workload
• "Surprise" Projects

Impact on your Account Receivables Department

The main goal of your Account Receivables Department is to track unpaid invoices and to get the money in. As your e-billing grows your Account Receivables Department will experience the following issues:

• Lack of Visibillity
• Longer Collection Cycles
• Harder to Collect
• Increased Write-Offs

Impact on your CFO/Controller

Your CFO and Controller is interested in controlling costs, evaluating performance, and ultimately maximizing the distributions to the shareholders. As your e-billing grows your CFO/Controller will experience the following issues:

• Lower Firm's Net Income
• Reduced Cash Flow
• Exposure to Turnover

Impact on your Shareholders

Attorneys must carefully enter their time to reduce the chances of e-Bill rejections. As your e-billing grows your Shareholders will experience the following issues:

• More Time Spent on Appeals
• Lower Distributions

As you can see, the process flow and the management roles are impacted in verious ways, all affecting the ability for the firm to collect its receivables and control its costs. Often law firms attempt to manage their client's increased demand for e-billing by hiring more people which increases costs and budgets, not a good thing. The challenge is that the e-billing process simply cannot scale in a cost-effective way.

Each an every one of these issues can be attributed to a single variable: the overall complexity of your current e-billing process. By simplifying the process the various responsible people at your firm will gain visibillity to the entire process and will be able to work more efficiently individually and collaborate better as a group. The end result is acceleration of payments and increased cash flow. (graph)